We provide easy-to-use high-speed internet access which is available to hotel guests at an affordable rate. Based on the required speed, guests can select plans that best suit their needs. Simply by entering the access code provided at their room’s IPTV screen into their devices, your guests can start to enjoy HIAS.
Why are guests unhappy with the quality of the Internet in the hotel?
- Incorrect number of access points, placement or setup..
- The hotel uses a “home” router that is not able to cope with the high traffic.
- Wrong choice of equipment: It is necessary to consider bandwidth of the access point, the radius of coverage and other parameters.
The importance of Internet quality
Guest's expectations of "paid" and "free" Internet are relatively the same. Very slow free Internet is often not advantageous, but only serves to disappoint guests and "lowers" the level of service.
Features
Collecting statistics
The ability to collect and analyze statistics on the number of users, their needs and preferences.
Brand support
The welcome page can be designed in accordance with the corporate style brand of the hotel.
Advertising and promotion
Special offers and promotion of goods and services on the welcome page.
Return on investment
Fast return on investment and efficient support service.
Additional sources of income
Additional advertising platform on the welcome page that can generate revenue.
Cost minimization
Reduction of staff costs, thanks to automatic setup of guest devices and efficient support service.
Investment protection
Flexible extension of capacity on the actual needs of hotels.
Maximum guest satisfaction
Positive feedback and recommendations.