Up to 95% of guests are active smartphone users during their business or leisure trips, so our system are designed to seamlessly integrate into their lifestyle! Hoteleza. IPTV has a mobile application module system to enhance communication and generate revenue opportunities. After downloading and installing the application, your guests can use and request hotel services in just a few seconds without the need to call or ask for reception. The application is suitable for most platform types including iOS and Android, including the latest and earlier versions.
Hoteleza Mobile system also works in an offline mode. Most of the Hoteleza services work without Internet access. The application is fast, user-friendly and works without any download delays.
Creating New Revenue
Besides enhancing your customer service experience, Hoteleza system gives you the ideal opportunity to promote and upsell your facilities and partner’s services thus generating additional revenue for your hotel.
improve Revenue per Available Room
The possibility to offer personalised service per room using your guests’ native language, and targeted content and graphics edit.
Easy to use
Hoteleza mobile application is designed and customised to make navigating the application easy, user-friendly and intuitive.
Ordering Hotel services
Through their own personal mobile device, guests will have access to the plethora of options conveniently enabling them to make the most out of their stay.
Automation of processes
Cost-savings avenue in terms of reducing the number of staff needed in concierge and call center as now guests’ straightforward issues can be handled by the IPTV system.
Allow your guests to communicate with hotel staff and even directly with managers and vice versa. Hoteleza system guarantees that you have the most genuine feedback and accurate suggestions from your guests.
Content and Operations management is controlled through Hoteleza back-end system which allow instant content changes from any computer or even a smartphone by an appointed administrator.